Account Management
Dedicated Account Manager
Activation Required
Within 90 Days of Purchase
Brand
Huawei
Compatible Product
EA5800 Series
Duration
12 Months
Hardware Replacement
Next Business Day Shipping
Onsite Support
Not Included
Product Name
Hi-Care basic service basic EA5800 business frame-12 months
Product Registration Required
Yes
Product Replacement
Under Warranty Conditions
Remote Support
24x7
Reporting
Quarterly Reports
Response Time
Next Business Day
Service Coverage
Basic
Service Portal Access
Yes
Service Review Meetings
Annual
Service Type
Hi-Care Basic Service
Software Updates
Included
Support Access
Technical Hotline, Online Support
Target Audience
Business Customers
Technical Documentation
Available
Training
Online Training Resources