Brand
Sonicwall
Coverage
24 hours a day, 7 days a week
Duration
1-year
Electronic Support
Included
Hardware Replacement
Advance exchange
Knowledge Base Access
Available
Online Support
Available 24x7
Operating Systems Supported
All SonicWall Supported OS
Price
Consult SonicWall or authorized reseller
Product Name
02-SSC-6899
Remote Diagnosis
Included as part of support
Security Services
Included (intrusion prevention, anti-malware, content filtering, etc.)
Service Activation
Users must activate the service upon purchase
Service Features
24x7 assistance via phone, email, and webAccess to support tools and resourcesComprehensive security updates
Service Level Agreement (SLA)
Next business day replacement
Service Type
Technical Support
Software/Firmware Updates
Included
Support Service
24x7 Support for NSa 2700
Telephone Support
Available 24x7