Contact Methods
Phone, Email, Web
Diagnostic Services
Included
Escalation Management
Included
Firmware Updates
Included
Hardware Replacement
Yes
Manufacturer
SonicWall
Manufacturer Part
01-SSC-6498
Model Number
01-SSC-6498
Multiple Device Support
Single Device
Remote Support
Yes
Response Time
Immediate
Service Availability
24x7
Service Duration
1 Year
Service Locations
Global
Service Name
24x7 Support for NSsp 12800
Service Type
Technical Support
Software Updates
Included
Subscription Renewal
Yes, Annual
Support Availability
24/7 via phone, email, and web
Support Coverage
NSsp 12800
Technical Expertise
Advanced