Configuration Assistance
Included
Customer Portal Access
Included
Email Support
Available
Global Support Coverage
Included
Hardware Replacement
Advanced Exchange
Incident Support Level
Unlimited
Model Compatibility
NSa 3650
Network Assessment
Not Included
Onsite Support
Not Included
Proactive Monitoring
Not Included
Product Training
Not Included
Product Type
24x7 Support
Remote Support
Included
Renewal Options
Available
Response Time
24x7 Access
Security Updates
Included
Software Updates
Included
Support Duration
1 Year
Technical Account Manager
Not Included
Telephone Support
Available