Access to Security Advisories
Yes
Brand
SonicWall
Compatibility
NSa 9650
Customer Portal Access
Yes
Electronic Service Delivery
Yes
Email Support
Yes
Firmware Updates
Yes
Hardware Replacement
Yes, Advanced Exchange
Knowledge Base Access
Yes
Model
01-SSC-1989
Operating System Support
Various, including Windows and Linux
Phone Support
Yes
Product Category
Network Security
Product Type
Support Service
Response Time
Immediate
Service Description
24x7 technical support, firmware updates, and hardware replacement
Service Duration
1 Year
Service Monitoring
Yes
Service Name
24x7 Support
Technical Support Availability
24/7
Web-based Support
Yes, Online Chat Support